Terms of Service

Homeowners may create a free account to access property information, receive contractor recommendations, and interact with Henri AI. Homeowner accounts do not require a paid subscription.

Contractors must create a paid subscription account. Contractor accounts require a valid contractor license, selection of a subscription plan, valid payment information, and selection of one or more ZIP code territories.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Henri offers the following contractor subscription plans:

• Founder— $149/month, up to 3 ZIP code territories (Beta, limited to 100 subscribers, price locked for the lifetime of the subscription)
• Starter— $749/month, up to 5 ZIP code territories
• Pro— $1,499/month, up to 12 ZIP code territories
• Enterprise— $2,555/month, up to 20 ZIP code territories

All plans are billed monthly. Henri reserves the right to change pricing for new subscribers at any time. Existing subscribers on the Founder plan retain their locked pricing as long as their subscription remains active.

Contractors select ZIP code territories during onboarding. Territory availability is limited and assigned on a first-come, first-served basis.

Territory changes take effect at the start of the next billing cycle only, and are subject to availability. Henri does not guarantee that a requested territory will be available at the time of the change request.

All contractor accounts must maintain a valid, active contractor license. License status is verified daily by Henri. If your license is found to be expired, revoked, or otherwise invalid, lead delivery to your account will be paused immediately until a valid license is restored.

Henri is not responsible for any business losses resulting from paused leads due to invalid licensing.

Henri collects and processes data to provide and improve the Service. This includes account information, usage data, and publicly available property and permit records. By using the Service, you consent to this data collection and processing.

For full details on how your data is collected, used, and protected, please refer to our Privacy Policy.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to scrape, crawl, or extract data from the Service through automated means
• Resell, redistribute, or sublicense lead data or any other information obtained through the Service
• Impersonate another person or misrepresent your licensing status
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to other user accounts or Henri systems

To the maximum extent permitted by law, Henri and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of profits, revenue, data, or business opportunities.

Henri's total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid to Henri in the twelve (12) months preceding the claim.

Henri does not guarantee the accuracy, completeness, or timeliness of any lead data, property information, or permit records provided through the Service. The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.

Any dispute arising from or relating to these Terms or the Service shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration under the rules of the American Arbitration Association, conducted in Los Angeles County, California.

You agree to resolve disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.