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Privacy Policy

Last updated: April 15, 2026

1. Introduction

Henri. ("Henri," "we," "our," or "us") operates an AI-powered contractor lead generation marketplace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, phone number, and Google account information used for authentication. Contractors additionally provide business name, contractor license number, and billing information (processed securely through our payment provider, Stripe).

2.2 Property and Permit Data

Henri aggregates property data and building permit information from publicly available government records. This data is used to identify potential construction projects and match homeowners with relevant contractors. This information is sourced from public records and is not considered private or confidential.

2.3 Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, time spent on the platform, device information, browser type, IP address, and referring URLs. This data helps us improve the Service and understand usage patterns.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to maintain your session, remember your preferences, analyze traffic, and personalize your experience. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality.

2.5 Communications

If you contact us directly, we may collect your name, email address, the content of your message, and any attachments you provide. We also retain records of correspondence sent to you, including lead notifications, digest emails, and service announcements.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Match contractors with leads in their selected ZIP code territories
  • Score and prioritize leads using AI-powered algorithms
  • Verify and monitor contractor licensing status on a daily basis
  • Process payments and manage subscriptions
  • Send transactional communications such as lead alerts, daily digests, and weekly summaries
  • Improve and personalize the Service, including AI chat functionality for homeowners
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations

4. How We Share Your Information

4.1 With Contractors (Lead Data)

Contractors receive lead information only for properties within their selected ZIP code territories. Contractors cannot access lead data outside their assigned territories. Shared information may include property address, project type, permit details, and homeowner contact information where applicable.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), hosting, analytics, and email delivery. These providers are contractually obligated to use your information only as necessary to provide their services to us.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Henri does not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription or delete your account, we will retain your data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated and anonymized data that cannot be used to identify you may be retained indefinitely for analytical purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access— Request a copy of the personal information we hold about you
  • Correction— Request correction of inaccurate or incomplete information
  • Deletion— Request deletion of your personal information, subject to legal retention requirements
  • Portability— Request your data in a structured, machine-readable format
  • Opt-out— Opt out of non-essential communications at any time

To exercise any of these rights, contact us at privacy@meethenri.com. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
  • Right to Delete — You may request that we delete the personal information we have collected from you, subject to certain exceptions.
  • Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights. You will not receive different pricing or quality of service for making a request.
  • No Sale of Personal Information — Henri does not sell personal information as defined under the CCPA.

To submit a CCPA request, email us at privacy@meethenri.com with the subject line "CCPA Request."

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by Henri. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on the Service with a revised "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@meethenri.com.